Privacy Policy

Last updated: 23 October 2026

Lazy Scientist Sauces respects your privacy. This policy explains what personal information is collected when you visit our website, place an order, contact us or sign up for marketing communications, and how that information is used and protected.

1. Who we are

This website is operated by:

Business name: Lazy Scientist Ltd trading as Lazy Scientist Sauces
Website: https://www.lazyscientistsauces.co.uk
Contact email: lazyscientistltd@gmail.com
Business address: 160 Ballards Way, Croydon CR0 5RG

For the purposes of UK data protection legislation, the business named above is the data controller. This means it is responsible for deciding how and why your personal information is used.

If you have any questions about this policy or how your information is handled, please contact us using the email address above.

2. What information we collect

Depending on how you interact with the website, we may collect the following information:

When you place an order:

• Your name

• Billing and delivery address

• Email address

• Telephone number, where provided

• Details of the products you purchase

• Order value, payment status and transaction reference

• Delivery and tracking information

When you contact us:

• Your name and contact details

• The contents of your message or enquiry

• Any information you choose to provide

This may include enquiries about products, wholesale orders, collaborations, private-label production or other business services.

When you sign up for marketing:

• Your name, if provided

• Your email address

• Your marketing preferences and subscription status

When you visit the website:

• Your IP address

• Browser and device information

• Website usage and browsing activity

• Cookie and similar technology information

• Information about how you arrived at and interacted with the website

We only collect information that is reasonably necessary for the purposes described in this policy.

3. How we use your information and our lawful bases

UK data protection law requires us to have a lawful basis for using personal information. Depending on the circumstances, we rely on the following:

PurposeLawful basis

Processing and fulfilling ordersContract

Taking and confirming paymentsContract and legal obligation

Arranging delivery and providing tracking informationContract

Responding to customer questions and enquiriesLegitimate interests, or steps taken at your request before entering into a contract

Managing wholesale, manufacturing and business enquiriesLegitimate interests, or steps taken at your request before entering into a contract

Maintaining financial and transaction recordsLegal obligation

Sending marketing emails where you have opted inConsent

Sending relevant marketing to existing customers where permitted by lawLegitimate interests, where the applicable electronic marketing rules allow this

Maintaining website security and preventing fraudLegitimate interests

Website analytics and non-essential cookiesConsent, where required

Where we rely on legitimate interests, these are generally to operate and improve the business, respond to enquiries, maintain customer relationships, protect the website and prevent fraudulent activity. We consider the impact on individuals and their privacy when relying on this basis.

You can object to processing based on legitimate interests. See section 10 for details.

4. Payments

Payments made through the website are processed by the payment providers made available at checkout.

Payment providers may collect and process payment card details and other information needed to complete a transaction. We receive information such as payment confirmation, transaction references and order details.

We do not intend to store or have access to your full payment card details. These are handled by the relevant payment provider in accordance with its own privacy and security arrangements.

5. Who we share your information with

We do not sell or rent your personal information.

We may share relevant information with service providers where necessary to operate the website and fulfil orders. These may include:

• Wix: our website hosting and e-commerce platform, which provides website, checkout and order-management services.

• Payment providers: to process payments and manage transactions.

• Delivery companies: to deliver orders and provide tracking information.

• Email and marketing providers: where used to manage customer communications and mailing lists.

• Website analytics and technology providers: where enabled and where the appropriate consent has been obtained.

• Professional advisers and authorities: where necessary for accounting, legal, regulatory or other legitimate purposes.

These providers may process information on our behalf or, depending on their role, as independent controllers. They are expected to handle personal information in accordance with applicable data protection requirements.

We may also disclose information where required by law, to enforce our legal rights or to protect the business, customers or others.

6. International transfers

Some of the service providers we use may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we take steps to ensure that appropriate legal safeguards are in place. These may include an applicable UK adequacy regulation, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses or another lawful transfer mechanism.

Further information about the relevant safeguards can be requested using the contact details in section 1.

7. How long we keep your information

We only retain personal information for as long as reasonably necessary for the purposes for which it was collected, including meeting legal, accounting and reporting requirements.

Our general retention approach is:

• Order and financial records: normally retained for up to six years after the end of the relevant financial year, where needed for tax and accounting purposes.

• Customer delivery and order information: retained for as long as necessary to manage the order, deal with queries, resolve disputes and meet legal obligations.

• General enquiries: normally retained for up to two years after the last meaningful contact, unless a longer period is needed to deal with the matter.

• Marketing information: retained until you unsubscribe or withdraw consent, after which we may retain limited information to record your preference and ensure you are not contacted again.

• Website and cookie information: retained in line with the relevant cookie settings and the retention periods applied by the website and analytics providers.

Information may be kept for longer where necessary to establish, exercise or defend legal claims, or where we are legally required to do so. When it is no longer needed, it will be securely deleted or anonymised.

8. Email marketing

If you subscribe to our mailing list, we may use your email address to send news, product launches, limited releases, offers and other updates about Lazy Scientist Sauces.

We will only send marketing emails where we have a lawful basis to do so. This may be your consent, or the existing-customer exception where the relevant legal requirements are met.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

Unsubscribing from marketing will not affect essential emails relating to an order, payment, delivery or customer service enquiry.

9. Cookies and website technologies

Our website uses cookies and similar technologies. These are small files or pieces of information stored on your device when you visit a website.

Some cookies are essential for the website to function, including features such as security, shopping baskets and checkout. Other cookies may be used for analytics, performance measurement, personalisation or marketing.

Where consent is required, non-essential cookies and similar technologies will only be used after you have given permission through the website's cookie settings.

You can change or withdraw your cookie preferences using the cookie settings available on the website. You can also manage cookies through your browser, although blocking certain cookies may affect how the website works.

The cookies used may depend on the Wix features and any third-party services enabled on the website. Further information about individual cookies, their purposes and expiry periods should be available through the website's cookie consent settings.

10. Your data protection rights

Under UK data protection law, you may have the right to:

• Access the personal information we hold about you.

• Correct inaccurate or incomplete information.

• Request erasure of your personal information in certain circumstances.

• Restrict how we use your information in certain circumstances.

• Object to processing based on legitimate interests, including direct marketing.

• Request data portability where the right applies.

• Withdraw consent at any time where we rely on consent.

These rights are subject to certain legal conditions and exemptions. For example, we may need to retain some transaction information to comply with tax and accounting obligations even if you request its deletion.

To exercise a right, contact us using the details in section 1. We may need to verify your identity before responding.

We will normally respond within one month of receiving a valid request. If a request is particularly complex or we receive multiple requests, the response period may be extended where the law allows, and we will explain this to you.

11. Keeping your information secure

We take reasonable technical and organisational steps to protect personal information against accidental loss, unauthorised access, alteration or disclosure.

Access to personal information is limited to what is reasonably necessary to operate the business and provide our services. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

12. Third-party websites and social media

Our website may contain links to third-party websites or services, including social media platforms.

If you follow these links, the third party will handle your information under its own privacy policy and terms. We are not responsible for the privacy practices or content of external websites.

13. Children's privacy

Our website and products are intended for a general audience and are not directed at children under the age of 18.

We do not knowingly collect personal information directly from children for marketing purposes. If you believe a child has provided us with personal information, please contact us so that we can look into it.

14. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the UK's Information Commissioner's Office (ICO):

Website: https://ico.org.uk/make-a-complaint/
Telephone: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

15. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to the business, website, services or applicable legislation.

The latest version will always be published on this page, with the date of the most recent update shown at the top.