SHIPPING & RETURNS
Returns & Cancellations
Thank you for your purchase
If you would like to cancel your order prior to receiving the goods, please contact us and we will process your refund. If you have already received your order, please see below
In order to be eligible for a refund, you must return the product within 30 calendar days of your purchase.
The product must be in the same condition as you received it and undamaged in it's original box.
Please return all items in the original packaging provided with a copy of our complete returns form attached.
After we receive your item, our returns team will inspect it and process your refund. The money will be refunded to the original payment method you've used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged, has had it's tamper seal removed, not in it's original packaging, used in any way or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
To start this return process please contact us so we can guide you through the process.
If anything is unclear or you have more questions, feel free to contact us.
We can ship to virtually any address in the world. Note that there are some restrictions on some products and some items cannot be shipped to international destinations
when you place an order we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please note that the shipping rates for some items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full Kg